Privacy Policy

Privacy Policy

Effective Date: 16 June 2026

Jhacasso ("we", "our", "us") operates the Jhacasso User App, Jhacasso Partner App, and the website https://jhacasso.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile applications and website.

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1. Information We Collect

Personal Information

Full Name
Email Address
Mobile Number
Profile Picture if uploaded
Business Details for Partner App users

Location Information

We collect precise or approximate location data using Google Maps SDK to show nearby salons and improve booking experience. Location access is requested only after user permission.

Booking and Transaction Information

Service booking details
Appointment history
Payment transaction references

Payments are securely processed through Razorpay and or Stripe. We do not store full debit or credit card details on our servers.

Device and Technical Information

Device type and operating system
App version
IP address
Crash logs and performance analytics

Analytics and Notifications

We use Google Firebase Analytics to understand user behavior and improve app performance.
We use OneSignal and Firebase Cloud Messaging FCM to send booking confirmations, reminders, and promotional notifications.

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2. How We Use Your Information

Create and manage user accounts
Process salon bookings and appointments
Enable location based service discovery
Process payments securely
Send booking confirmations and reminders
Improve app functionality and performance
Comply with legal obligations

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3. Third Party Services

Google Firebase Analytics and Cloud Messaging
OneSignal Push Notifications
Google Maps SDK Location Services
Razorpay and or Stripe Payment Processing

These providers may collect and process data necessary to perform their services according to their own privacy policies.

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4. Data Sharing

We do not sell or rent your personal information.

We may share data with salon partners to fulfill bookings.
We may share data with payment gateways to process transactions.
We may share data with analytics and notification service providers.
We may share data if required by law or regulatory authorities.

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5. Data Security

We implement industry standard security measures including HTTPS encryption, secure cloud infrastructure, and restricted access controls to protect your data.

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6. Data Retention

We retain your information as long as your account is active or as required to provide services. Upon account deletion, personal data is deleted or anonymized unless legally required to retain it.

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7. Account Deletion

Users may request account deletion through the Delete Account option available in the app settings.
Users may also request deletion by emailing support@jhacasso.com.

Deletion requests are processed within a reasonable time in accordance with applicable laws.

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8. User Consent

By using our applications or website, you consent to the collection and use of your information as described in this Privacy Policy. Permissions such as location and notifications can be withdrawn at any time through device settings.

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9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

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10. Your Rights

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for data processing

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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12. Contact Information

Email support@jhacasso.com
Website https://jhacasso.com
Company Jhacasso
Address Your Registered Business Address Here